What we collect. And what we do with it.

Who we are

Logic8 is a business name of Neo Craft Solutions Pty Ltd, ABN 69 690 607 339. We’re based in Port Melbourne, Australia. Logic8 was founded by Sam and Mithun. We help businesses with AI consulting, building AI tools, connecting their systems, workflow automation and business intelligence. Some of what we build, we also run for clients as an online app that only people we invite can sign in to.

If you want to talk to a person about your information, email hello@logic8.com.au and you will get one.

What we collect

Only what you type into a contact, booking or campaign form. That is your name, your email address, your message, and your phone number if you choose to give it. On the booking form it is also the day and the time you would like.

The form sends two other things with it: the page you were on when you wrote to us, and the name of the campaign if you arrived from one of our ads. That is so we know what you had just been reading. It also carries two hidden fields that catch spam bots, an empty box no person ever sees and the time the page loaded. Neither says anything about you. When our spam check is switched on, the form also carries the answer from Google’s “I’m not a robot” box, which only lets our server ask Google whether the check passed.

That is everything a form collects. There is no advertising pixel, and the only script from another company is that spam check, which we explain further down.

Our server also sees the IP address your message comes from, the way any web server does. We use it only to stop one connection sending the same form twenty times, it lives in memory for an hour, and then it is gone.

One thing is stored in your browser: whether you chose the light or the dark version of this site. It stays on your device, it is never sent to us, and it is the only thing this site keeps there. It is not a cookie, and this site sets no cookies of its own on any page.

Reading this site involves nobody else. Every page is served from our own server, and while you read, none of them loads a font, a script, an image or a frame from another company, so no other company sees that you were here. The one exception starts when you begin filling in a form: the page then loads Google’s spam check, and Google may set its own cookies for it. The section on the spam check below says what Google sees.

What this site counts

We count visits ourselves, on our own server, so we know which pages are useful and how people find us. When a page opens, a small script sends us the address of the page, the site you came from (its address only, never the page), your screen width, the name of your browser and system, the country your device’s time zone points to (and the state, in Australia), how long the page was open and in view, clicks on a few marked buttons such as Book a call, clicks on links to other sites and on email and phone links, and the campaign name if you arrived from one of our ads.

It does not set a cookie or keep anything in your browser. Your IP address is not stored. To tell one visit from another we make a code from your connection with a key that changes every midnight, and the old key is thrown away, so nobody, including us, can work out who you are or join your visits up across days. No other company receives any of it.

If your browser sends the Global Privacy Control signal, the script sends nothing at all.

When you send a form, we note the page you first arrived on and where you came from, so we can see which pages lead to a conversation. Nothing else about your visit is attached to your message.

The counts are kept, because nothing in them identifies you.

How we use it

To reply to you. That’s the only reason we ask for any of it.

We don’t add you to a mailing list, we don’t sell your details, and we don’t hand them to anyone who wants to sell you something. If we ever want to send you something you did not ask for, we will ask you first.

Where it goes

Resend, a transactional email service, carries the email to us. What Resend holds while it does that, and for how long, is covered by their own privacy policy. We also send one confirmation email to the address you gave us, so you know it arrived.

Your message sits in our email while we are talking, the same as anything else you send us. We keep it for as long as the conversation is useful. The copy the website keeps for redelivery is deleted within 120 days. If you ask us to delete it, we delete it and tell you when it is done. Email hello@logic8.com.au and say so.

The spam check on our forms

Bots fill in contact forms all day, so our forms can ask you to tick Google reCAPTCHA’s “I’m not a robot” box before they send. Pages without a form never load it. On a page with one, the box is loaded from Google as the form comes into view.

From then on, Google receives what it uses to tell a person from a bot: your IP address, details of your browser and device, and how you use the box. Google may also set its own cookies for it. What Google does with that is covered by Google’s Privacy Policy and Terms of Service, not by this page.

When you send the form, our server asks Google whether your tick passed. A yes or a no is all we get back, and we do not store it. We do not send Google your IP address from our server, and we do not send Google your name, your email address or your message. If you would rather not use the box at all, email hello@logic8.com.au instead.

Booking

The booking page is a form, the same as the contact one. You give us your name, your email address, the day and the time that suit you, your phone number if you want us to call, and anything you would like to cover. It comes to us by email, through Resend, and you get the same confirmation copy. There is no calendar built into the page. The only thing it loads from anyone else is the spam check above, as the form comes into view.

Sending it books nothing. One of the team reads the request and replies to confirm the time, or to suggest another one. If you would rather sort it out in a normal email, write to hello@logic8.com.au and we will find a time between us.

When we work for you

Everything above is about this website. This part is about what happens once you’re a client: when we advise you, build something for you, or run a tool or app for you.

Whose information it is

The information in your business stays yours. That includes your customers’ details, your messages and your documents. When we build or run something for you, we handle that information on your behalf and on your instructions, to do the job you asked us to do. We don’t use it for anything else.

If a tool we run for you contacts your customers, for example by text, email or phone, you decide who it contacts. You’re responsible for having their permission to contact them and for following the rules that apply to you, such as the Spam Act. Our tools help with this. For example, they act on opt-outs and stop contacting anyone who asks them to.

What we collect

Depending on what we do for you, this can include:

• Your details and your team’s. Names, email addresses and phone numbers, and the sign-in details for anyone we invite to an app we run for you.
• What you share with us while we work together. Documents, notes from our conversations, how your business runs, and access to your systems where you give it to us.
• What a tool handles for you. For example, the lists of people a tool contacts, the messages it sends and receives, call recordings and transcripts, and meetings it books.
• What keeps a tool safe and working. Records of who signed in, what was changed and when, and error logs. We keep message wording, passwords and keys out of those logs.

We collect only what the job needs.

Who else is involved

Every tool depends on a few other companies. Which ones depend on what we build for you, and we’ll tell you which ones your tool uses before it goes live. They usually come from this list:

• Hosting. The server your app runs on, and where its backups are kept. Our apps run on servers we rent from Kamatera, in a data centre in Sydney, Australia.
• Sending messages. Email, text message and phone services that deliver what your tool sends, for example Resend for email, Smartlead for cold email, MobileMessage for text messages, and Vapi with a phone carrier for AI phone calls.
• AI. OpenAI, Anthropic (Claude) and Google (Gemini), when a job needs AI to read or write: drafting a reply, summarising a call, or picking out details. We use their business services, whose terms say that what we send isn’t used to train their models.
• Your own accounts. Services you connect yourself, such as your calendar, your email or your CRM.

Each one gets only what it needs for its part of the job.

Information sent overseas

Some of these companies keep or process information outside Australia, mostly in the United States. When we choose a service, we check it protects information to a standard that meets the Australian Privacy Principles. We’ll tell you which ones your tool uses and where they are.

Connecting a Google account

Some tools we run for clients let you connect a Google account. For example, one of our apps can connect to your Google Calendar so it can offer times you’re free and add the meetings it books. You choose whether to connect, and Google asks for your permission first.

When you connect a Google Calendar, the tool can see:

• Your Google email address, so it can show you which account is connected.
• Your calendars and when you’re busy, so it only offers times you’re actually free.
• The events it books, so it can add, move or cancel the meetings it arranges for you.

What we do with it:

• We use it only to provide that feature to you: finding free times and booking, moving and cancelling meetings.
• We keep only what’s needed for that. The connection key Google gives us is stored encrypted, and we keep a copy of when you’re busy so the tool can work quickly.
• A free time may go into a reply the tool drafts (sometimes with AI), so it can be offered to the person booking the meeting. Nothing else from your calendar is sent to an AI service.

What we never do with it:

• Sell it, or use it for advertising.
• Give it to anyone else, except the services needed to run that feature, or where the law requires it.
• Let a person read it, unless you ask us to (for example, to help with a problem), it’s needed for security, or the law requires it.
• Use it to train AI models, ours or anyone else’s.

You can disconnect at any time, either in the tool or in your Google account at myaccount.google.com/permissions. When you remove a calendar in the tool, we delete the connection key and the busy times we copied.

Logic8’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

How long we keep it

We keep information for as long as we’re doing the work, and no longer than we need to after that. Tools we run usually have settings for how long they keep things such as call recordings, transcripts and old contact lists, and they delete them by themselves after that time. When our work together ends, we return or delete your information within 90 days unless you ask us to do something else, or the law requires us to keep it (for example, invoices and tax records).

Keeping it safe

Only the people working on your job can see your information. Connections are encrypted, keys and passwords are stored encrypted, and our apps keep a record of who did what. We back up the tools we run and test that the backups work. No system is perfect, so if something goes wrong that’s likely to cause serious harm, we’ll tell you and the people affected, and the Office of the Australian Information Commissioner, as the Notifiable Data Breaches scheme requires.

Your customers’ questions

If one of your customers asks us about their information, we’ll pass the request to you, since it’s your information and your relationship. If you need our help answering a request for access, correction or deletion, we’ll help.

Your rights under the Australian Privacy Principles

The Australian Privacy Principles set out what you can ask of any business holding your information, and they apply to us.

• Access. Ask us for a copy of what we hold about you and we will send it.
• Correction. Tell us something is wrong and we will fix it.
• Deletion. The principles do not give you this one, but ask and it goes.
• Complaint. Email us first. We’d much rather sort it out with you directly than have you chase it.

If we don’t put it right, you can take it to the Office of the Australian Information Commissioner, the privacy regulator in Australia. Their site is oaic.gov.au.

Changes

If we change what we collect or where it goes, we change this page and move the date. We won’t quietly start collecting something new.

Last updated 13 October 2026.