Workflow automation

That job someone does by hand every Monday? Let’s make it run itself.

Every business has one. The spreadsheet copied into another spreadsheet. The enquiry typed in twice. The invoice that waits until Friday. We find the ones that cost you the most time and set them up to run on their own, so your team can get on with the work that matters.

An accountant at a two-monitor desk holding a printed report, in a heritage Queen Street office with tall sash windows.
The Monday report. Queen Street, Melbourne.
Sound familiar?

Does any of this sound like your week?

01One job eats a whole day a week

Someone on your team spends most of a day on a task that never changes: sorting the inbox, chasing a form, redoing the same report. They know it’s a waste of their time. So do you.

02The same details get typed in again and again

Your job system, your accounts and your customer list don’t talk to each other, so your people fill the gap by copying and pasting. Every retype is a chance for a mistake, and a Friday afternoon nobody gets back.

03Enquiries go cold before anyone replies

Quote requests come in at 7 pm. By the time someone reads them the next morning, the customer has already heard back from whoever answered first.

Once it’s set up

The enquiry that used to wait until morning.

  1. 01An enquiry comes in at 7 pmFrom your website, your inbox or a form.
  2. 02It’s read and sortedWhat it’s about, how urgent, and who should handle it.
  3. 03Your customer list is updatedTyped once, by nobody.
  4. 04The customer hears backWithin minutes, not the next morning.
  5. 05Your team checks the odd oneAnything unusual goes to a real person.
Runs on its ownA person decides
What it’s costing you now

Try it with your own numbers.

Most owners have never done this sum, so give it a go. Six hours a week at a modest hourly cost adds up to a five-figure amount by the end of the year. And that’s one task, for one person.

A year of that task
$23,460

$510 a week, on one task. Time you could have back.

7 full working weeks of one person’s year, every year.

How we work with you

We listen, we build, then we check it’s really helping.

Listen, then Build, then Measure, then listen again, on a loop.01Listen02Build03MeasureListenagain
Questions we get asked

Before you book a call.

Will we have to change the software we already use?

Almost never. We work on top of what you already have, like Xero, Microsoft 365 and your customer list, and connect it all together behind the scenes. For the technically minded, we build with n8n and Make, and use AI from OpenAI, Anthropic or Google where it helps. Your programs stay; they just stop needing someone to copy between them.

How much will it cost me?

It depends on the job, so we won’t guess at a number here. What we can say is that we only take on work where the payoff is clear, and the plan you get after our day together shows the price and how quickly it should pay for itself, on the same page.

What if something stops working?

You call us, and one of the team fixes it. Everything we set up keeps a record of what it did, and tells a named person straight away if it couldn’t finish a job, so nothing goes wrong quietly in the background.

Is my business information safe?

Your information stays in your own accounts; we don’t copy it into ours. Where AI reads any of it, we tell you which AI it is, where it runs and what it keeps, before we build anything.

Does everything need AI?

No. Many of the best fixes are simple, well-built rules with no AI in them at all. We only use AI where a job needs a bit of judgement, like reading an email and working out what it’s about.

Start here

Tell us what takes too long.

A sentence or two is plenty, in your own words. One of the team reads every message and calls you back within one business day.

No mailing list, no string of sales emails. Just one of our team, getting back to you.